At Mode Comfort & Air Quality, we think it is time for a change in the heating and air conditioning industry. Undoubtedly, you have had HVAC workmen come to your home, probably arriving much later than promised, leave your house a mess, and not even complete the job. That scenario is not the Mode in which we operate.
Since 1994, proprietor G. Todd Rice has worked with myriad HVAC companies. Aside from giving him invaluable knowledge and an impressive skill set, this experience taught him what he did not want his own HVAC company to do, thus creating the Mode Comfort & Air Quality promise: The Mode Comfort & Air Quality salesman sent to your home to quote your job will not be a salesman at all. He will be an experienced and fully-licensed HVAC Master Tradesman who truly knows what work needs to be done. He will not sell the job for the sake of selling the job. He will suggest what is best for your specific needs. Mode Comfort & Air Quality will not compromise on equipment quality or safety. “Cutting corners” is not a part of our work ethic. We understand the importance of a job well done and will strive to create customer loyalty by delivering on our promises. Any job installed by Mode Comfort & Air Quality will include the most efficient, lowest maintenance equipment possible and create minimal environmental impact.
The Mode technicians sent to your home will be polite and respectful to you as the homeowner. We are not doing you a favor by showing up. We are there to do a job and we will do so in the most professional manner possible. We will ask you what you expect from Mode, and in opposition from what you have most likely experienced in the past, we will deliver it. Any employee of Mode is committed to call or arrive when promised. We do not expect you to wait all day for our technicians to arrive. If a Mode associate is behind schedule, you will be alerted ahead of time.